Platform admin
SaaS operator panel for tenants, revenue, billing risk, integrations, security, and global controls.
Platform-admin only
Signed in as platform-admin@fieldops.cloud
Global currency: GBP
Enabled currencies: 5
Tax mode: Exclusive
Dashboard
SaaS metrics and risk signals
Tenants
Tenant workspaces and support state
Billing
Contract invoices and overrides
Plans
Catalog, currency, trial, and discount controls
Audit Logs
Operator event trail
Demo Management
Demo seed and route readiness
Import/Export
Data movement visibility
System Health
App, session, storage, and API status
Support Access
Tenant login-as controls
Security
Policy and tenant-isolation checklist
Mobile/Offline Status
Android, iOS, PWA, and sync readiness
Tenants
9
4 active subscriptions
MRR
$1,340.00
ARR $16,080.00
Trials
2
Conversion follow-up due
Risk
5
2 open incidents
Tenant support access
Open a time-limited support session as a tenant company admin. A reason is required and every session is audited.
Support access history
No support access sessions have been recorded yet.
Platform invoicing
Manual tenant billing ledger for monthly and annual contracts; live payment collection stays blocked until the provider gates pass.
GBP remaining
GBP 3,366.00
Billed GBP 198.00
USD remaining
USD 0.00
Billed USD 2,990.00
CAD remaining
CAD 1,253.00
Billed CAD 895.00
AUD remaining
AUD 2,294.82
Billed AUD 2,295.00
| Tenant | Package | Contract | Billed so far | Yet to bill | Next invoice | Status |
|---|---|---|---|---|---|---|
|
Demo Trade Co
#1001 · demo@example.test
PF-2026-1001-002
|
Growth Monthly
Monthly package
|
GBP 1,188.00
2026-05-01 to 2027-04-30
|
GBP 198.00 | GBP 990.00 |
GBP 99.00
2026-07-01
|
Trial Conversion Due |
|
Harbor HVAC Ltd
#1002 · ops@harbor-hvac.example
PF-2026-1002-001
|
Scale Annual
Annual package
|
USD 2,989.88
2026-01-01 to 2026-12-31
|
USD 2,990.00 | USD 0.00 |
USD 0.00
2027-01-01
|
Fully Billed |
|
Northline Electrical
#1003 · billing@northline.example
PF-2026-1003-005
|
Growth Monthly
Monthly package
|
CAD 2,148.00
2026-02-01 to 2027-01-31
|
CAD 895.00 | CAD 1,253.00 |
CAD 179.00
2026-07-01
|
Auto Invoice Ready |
|
Metro Maintenance Group
#1004 · accounts@metro-maint.example
PF-2026-1004-001
|
Scale Annual
Annual package
|
AUD 4,589.82
2026-04-01 to 2027-03-31
|
AUD 2,295.00 | AUD 2,294.82 |
AUD 2,294.82
2026-07-01
|
Manual Review |
|
Spark & Flow Services
#1005 · owner@sparkflow.example
No invoice issued yet
|
Starter Monthly
Monthly package
|
GBP 468.00
2026-06-01 to 2027-05-31
|
GBP 0.00 | GBP 468.00 |
GBP 39.00
2026-06-15
|
Trialing |
|
Northern Gas Compliance
#1006 · admin@northerngas.example
No invoice issued yet
|
Pro Monthly
Monthly package
|
GBP 360.00
2026-06-01 to 2027-05-31
|
GBP 0.00 | GBP 360.00 |
GBP 30.00
2026-07-01
|
Auto Invoice Ready |
|
Coastal Facilities NZ
#1007 · owner@coastalfacilities.example
No invoice issued yet
|
Growth Monthly
Monthly package
|
GBP 1,188.00
2026-06-01 to 2027-05-31
|
GBP 0.00 | GBP 1,188.00 |
GBP 99.00
2026-07-01
|
Auto Invoice Ready |
|
Solo Spark Basic
#1008 · owner@solospark.example
No invoice issued yet
|
Basic Monthly
Monthly package
|
GBP 0.00
2026-06-01 to 2027-05-31
|
GBP 0.00 | GBP 0.00 |
GBP 0.00
2026-07-01
|
Auto Invoice Ready |
|
Expired Trial Plumbing
#1009 · owner@expiredtrial.example
No invoice issued yet
|
Pro Monthly
Monthly package
|
GBP 360.00
2026-06-01 to 2027-05-31
|
GBP 0.00 | GBP 360.00 |
GBP 30.00
2026-07-01
|
Auto Invoice Ready |
Manual override
Adjust or pause the next automatic invoice without changing the contract.
Platform accounting connection
Site admins can link the platform billing entity to the accounting system used for tenant invoices and payment reconciliation.
Not connected
No platform accounting entity linked
External organisation ID pending
Mode: Sandbox
Tenant operations
Monitor subscription state, usage, and support risk across customers.
9 demo tenants
Tenant admin list
| Tenant | Plan | Status | MRR | Usage | Risk | Support | Detail |
|---|---|---|---|---|---|---|---|
|
Demo Trade Co
#1001 · demo@example.test
United Kingdom · seen Today
|
Growth | Trialing | $99.00 |
3 users
20 jobs this month
|
Watch | Start support | View tenant |
|
Harbor HVAC Ltd
#1002 · ops@harbor-hvac.example
United States · seen 11 minutes ago
|
Scale | Active | $299.00 |
18 users
284 jobs this month
|
Healthy | Start support | View tenant |
|
Northline Electrical
#1003 · billing@northline.example
Canada · seen 34 minutes ago
|
Growth | Active | $179.00 |
7 users
141 jobs this month
|
Healthy | Start support | View tenant |
|
Metro Maintenance Group
#1004 · accounts@metro-maint.example
Australia · seen Yesterday
|
Scale | Past Due | $459.00 |
22 users
619 jobs this month
|
High | Start support | View tenant |
|
Spark & Flow Services
#1005 · owner@sparkflow.example
Ireland · seen Today
|
Starter | Trialing | $45.00 |
2 users
38 jobs this month
|
Healthy | Start support | View tenant |
|
Northern Gas Compliance
#1006 · admin@northerngas.example
United Kingdom · seen 3 days ago
|
Pro | Suspended | $30.00 |
5 users
64 jobs this month
|
High | Start support | View tenant |
|
Coastal Facilities NZ
#1007 · owner@coastalfacilities.example
New Zealand · seen 2 hours ago
|
Growth | Active | $199.00 |
9 users
173 jobs this month
|
Watch | Start support | View tenant |
|
Solo Spark Basic
#1008 · owner@solospark.example
United Kingdom · seen Today
|
Basic | Active | $0.00 |
1 users
8 jobs this month
|
Healthy | Start support | View tenant |
|
Expired Trial Plumbing
#1009 · owner@expiredtrial.example
United Kingdom · seen 6 days ago
|
Pro | Expired Trial | $30.00 |
4 users
21 jobs this month
|
High | Start support | View tenant |
Plans
Current catalog, currency, trial, and tenant distribution.
Default currencyGBP
Trial period30 days
Global discount0%
Basic
GBP 0.00
Pro
GBP 30.00
Starter
GBP 39.00
Growth
GBP 99.00
Scale
GBP 239.00
Tenant plan mix
Growth
3
Scale
2
Starter
1
Pro
2
Basic
1
Billing provider readiness
ProviderManual billing active; Stripe not configured
ModeManual Billing Active
Webhook signingNot Configured
Price mappingNot Configured
Live collectionBlocked
Failed payments 7d2
Past-due invoices1
Trial conversions due2
Use Stripe Billing subscriptions through Checkout Sessions. Payment collection remains manual unless Stripe secret, webhook signing, and price mappings are configured.
Integration health
Accounting providers
Contract Tested
Sandbox contract coverage exists for requested providers; live OAuth apps, callbacks, encrypted token storage, provider webhooks, and production sync workers are not enabled.
Google Calendar
Contract Tested
Two-way sync contract, required scopes, and webhook verification requirements are documented and tested; live OAuth and sync workers are not enabled.
Outlook Calendar
Contract Tested
Delta sync contract, required scopes, and subscription verification requirements are documented and tested; Microsoft Graph auth and sync workers are not enabled.
LLM API
Guarded Contract Tested
Provider contracts, HTTPS endpoint validation, local-only assistant behavior, and redacted import sample rules are tested; live model calls are disabled.
Platform invoicing
Manual Review
Contract billing ledger and manual override workflow are enabled; automated payment collection is not connected.
Billing webhooks
Guarded
Stripe signature verification and event idempotency exist; processing stays disabled until environment secrets and price ids are configured.
Security checklist
Policy, CSP, data request, and tenant-isolation readiness.
Export requests
2
Deletion requests
1
Platform admin routes require RBAC permission
Complete
Tenant support sessions restore the original platform admin
Complete
Manual billing overrides require platform-billing permission and audit reason
Complete
Global pricing writes require CSRF token
Complete
Billing webhooks require provider signature validation
Complete
Tenant search must enforce support-role audit logging
Pending
Secrets must remain in environment-managed storage
Complete
Demo management
Seeded demo data, route health, and reset readiness.
Last seeded
2026-06-01T09:00:00+00:00
Usage count
0
Seed mode
Manual only
Reset count
0
Coverage areas
10 / 10
Coverage signals
64
Clients
10
Jobs
25
Quotes
8
Invoices
8
Team Members
5
Cleanup Records
4
Scenario coverage
| Area | Status | Signals | Examples | Open |
|---|---|---|---|---|
|
Job workflow
Pipeline states and field-service blockers are represented.
|
Ready | 6 | blocked, completed, in_progress, invoiced, pending, scheduled | Open scenario |
|
Client lifecycle
Active customer, prospect, and inactive account states are available.
|
Ready | 3 | active, inactive, prospect | Open scenario |
|
Quote workflow
Draft editing, sent locking, approval, decline, and conversion are covered.
|
Ready | 5 | approved, declined, draft, sent, converted_to_invoice | Open scenario |
|
Invoice and payment
Draft, sent, unpaid, partial, paid, overdue, balance due, and payment reference states exist.
|
Ready | 6 | draft, overdue, paid, partial, sent, unpaid | Open scenario |
|
Team and dispatch
Technician skills, availability, crews, conflicts, and unassigned jobs are seeded.
|
Ready | 13 | backflow, compliance, customer-service, electrical, ev, gas | Open scenario |
|
Scheduling and booking
Current-week bookings cover jobs, meetings, reminders, potential clients, and weekend emergency work.
|
Ready | 6 | job, appointment, meeting, reminder, potential_client, weekend_emergency | Open scenario |
|
Recurring PPM
Weekly, monthly, quarterly, and annual maintenance agreement examples are seeded.
|
Ready | 4 | weekly, monthly, quarterly, annual | Open scenario |
|
Inventory and mobile
Catalog, truck stock, material movements, GPS, signature, and offline job scenarios are available.
|
Ready | 5 | catalog, truck_stock, material_usage, gps_check_in, signature | Open scenario |
|
SaaS admin
Tenant states cover trial, active, past-due, suspended, grace-period, and support access cases.
|
Ready | 6 | trialing, active, past_due, suspended, grace_period, support_login | Open scenario |
|
Integrations and AI
Accounting providers, two-way calendar sync, and guarded LLM setup states are represented.
|
Ready | 10 | accounting_10_providers, google_calendar, outlook_calendar, calendar_conflict, llm_guarded | Open scenario |
Import / export
Import jobs, validation reports, failed rows, export jobs, and download logs.
Import jobs
| Tenant | Type | Status | Rows | Undo | Ran by |
|---|---|---|---|---|---|
| Demo Trade Co #1001 |
Customers | Validated | 128 0 failed |
Available | demo@example.test 2026-06-12 09:35:00 |
| Metro Maintenance Group #1004 |
Jobs | Needs Review | 42 3 failed |
Blocked Until Review | ops@metro-maint.example 2026-06-13 15:20:00 |
Validation reports and failed rows
Report #5101
Passed
Import job #4101 · customers
Missing: None
Warnings: 2 rows normalized phone number format
Report #5102
Failed Rows
Import job #4102 · jobs
Missing: status
Warnings: Unknown priority value mapped to normal
| Failed row | Tenant | Field | Error | Preview |
|---|---|---|---|---|
| #17 Job #4102 |
Metro Maintenance Group | status | Mandatory status is missing. | Office lighting retrofit, Greenwood Properties |
| #23 Job #4102 |
Metro Maintenance Group | client_name | Client name is required for job imports. | Emergency repair, status in_progress |
Export jobs and download logs
| Tenant | Dataset | Status | File | Ran by |
|---|---|---|---|---|
| Demo Trade Co | all | Completed | fieldops-all-export.csv | demo@example.test 2026-06-12 11:05:00 |
| Northline Electrical | invoices | Completed | fieldops-invoices-export.csv | billing@northline.example 2026-06-14 08:10:00 |
fieldops-all-export.csv · Demo Trade Co
demo@example.test · 2026-06-12 11:06:00
fieldops-invoices-export.csv · Northline Electrical
billing@northline.example · 2026-06-14 08:12:00
Platform admins can inspect tenant import/export activity here. To run a tenant import or export, use audited support access for that tenant so the tenant context is explicit.
System health
App, database, auth, background job, API, storage, and mobile sync readiness.
App status
Operational
Database status
Configured Default Xampp
Session / auth status
Active
Background jobs
Not Configured
API health
Not Configured
Storage status
Not Configured
Mobile / offline sync
Not Configured
Deployment readiness
Needs Review
Generated 2026-06-26T21:38:59+00:00
Open health page
Mobile / offline status
PWA, Android, iOS, offline queue, failed sync, and app version readiness.
PWA status
Ready
Installable web app ready
Capacitor Android status
Blocked
Native build pending
Capacitor iOS status
Blocked
Native build pending
Offline sync queue count
Ready
Browser queue
Failed sync
Planned
0
App version
Ready
0.15.0
Incidents and follow-up
Past-due subscription requires billing follow-up
High
Open · Owner: Billing ops
Trial tenants need conversion outreach
Medium
Monitoring · Owner: Customer success
CSV import validation copy reviewed
Low
Resolved · Owner: Product
Audit trail
Settings Change
platform-admin@fieldops.cloud · Settings #0 · 2026-06-15T09:27:00+00:00
Role Change
platform-admin@fieldops.cloud · User #50001 · 2026-06-15T09:24:00+00:00
Demo Reset
platform-admin@fieldops.cloud · Demo Data #2 · 2026-06-15T09:21:00+00:00
Export Run
platform-admin@fieldops.cloud · Export Job #1001 · 2026-06-15T09:18:00+00:00
Import Run
platform-admin@fieldops.cloud · Import Job #1001 · 2026-06-15T09:15:00+00:00
Support Login
platform-admin@fieldops.cloud · Tenant #1001 · 2026-06-15T09:12:00+00:00
Trial Extension
platform-admin@fieldops.cloud · Tenant Subscription #1001 · 2026-06-15T09:09:00+00:00
Plan Change
platform-admin@fieldops.cloud · Tenant Subscription #1001 · 2026-06-15T09:06:00+00:00
Tenant Resume
platform-admin@fieldops.cloud · Tenant #1001 · 2026-06-15T09:03:00+00:00
Tenant Suspend
platform-admin@fieldops.cloud · Tenant #1001 · 2026-06-15T09:00:00+00:00
Global pricing settings reviewed
system · Pricing catalog · default_catalog
Tenant support session controls reviewed
platform-admin@fieldops.cloud · Tenant operations · Today
Calendar integration viewed
demo@example.test · Google and Outlook · Today
Import schema validation reviewed
demo@example.test · CSV import standards · Today
Demo data reset available
system · Tenant 2 · Always-on safeguard